Question 1

Can I order without a US credit card?

Accepted Answer

Yes. We purchase the item for you using our own US payment method. You only need to pay MC-Imports based on the quote we send you.

Question 2

What stores can I order from?

Accepted Answer

Most US online stores, including Amazon, SHEIN, eBay, Walmart, FashionNova, and TEMU, plus many more. Just send us the product link.

Question 3

How do I send a product link?

Accepted Answer

Copy the product page URL from the US store and send it through our quote form or WhatsApp, along with any size, color, or options you want.

Question 4

When do I pay?

Accepted Answer

After we send your quote and you confirm it. We only purchase the item once you've approved the total.

Question 5

What is included in the quote?

Accepted Answer

The item cost, our service fee, and shipping. Any applicable customs or taxes are noted so there are no surprises.

Question 6

How do I get a US mailing address?

Accepted Answer

Sign up with MC-Imports through our request form. We'll set up your dedicated US mailing address so you can start shopping right away.

Question 7

Can I use my own card?

Accepted Answer

Yes. Mail forwarding is designed for customers who already have a card that works on US sites and want to shop directly.

Question 8

How much does forwarding cost?

Accepted Answer

A flat $4.25 per pound, with no hidden membership fees.

Question 9

What does $4.25/lb include?

Accepted Answer

Package receipt at our US address, international shipping, basic customs clearance, and last-mile delivery in Suriname.

Question 10

Can I send packages from Amazon, SHEIN, eBay, Walmart, FashionNova, and TEMU?

Accepted Answer

Yes. Ship from any of these stores (and many others) to your dedicated US address and we'll forward everything to Suriname.

Question 11

How long does shipping take?

Accepted Answer

It depends on the store, the item, and customs processing. We'll provide an estimate and keep you informed as your package moves.

Question 12

Are customs fees included?

Accepted Answer

Basic customs clearance is included. Any additional duties or taxes for specific items will be communicated clearly before delivery.

Question 13

What happens if a package is oversized?

Accepted Answer

Oversized or special items may carry additional handling or shipping costs. We'll let you know before anything is shipped.

Question 14

Can I track my package?

Accepted Answer

We keep you updated on your package status. A self-service tracking page is on our roadmap — for now, reach us on WhatsApp for the latest status.

Frequently Asked Questions

US Online Shopping